Frequently Asked Questions (FAQS)
The details matter. Find answers to common questions about our services, process, pricing, and how we work together.
What does SmartEdge Marketing do?
We’re a Charleston based Digital Marketing Agency that builds brands and websites designed to dominate your market.
Unlike template based providers, we take a personalized, strategic approach to every project by creating custom WordPress websites, brand identities, and ongoing maintenance plans that drive measurable results.
Our difference? We treat your business like our own. You get transparent pricing, responsive support, and strategies built specifically for your goals.
Do you work with clients outside Charleston?
Yes! We serve clients nationwide through virtual meetings, phone calls, email, etc.
How much do your services cost?
Our pricing is transparent and tiered to fit different business needs:
Website Design: $3,499 – $6,249+ depending on complexity and features
Branding & Logo Design: Starting at $850
Website Maintenance: $149 – $649/month based on support level needed
Do you offer payment plans?
Yes! At SmartEdge Marketing, we understand that investing in your brand or website is a big decision. That’s why we offer flexible payment plans.
What platform do you use to build websites?
At SmartEdge Marketing, we build websites using WordPress; a powerful, flexible, and industry leading platform trusted by millions of businesses worldwide. It’s scalable and built to grow with your business.
Do I need to meet in person to develop a website with your team?
Not at all. While we enjoy meeting with local clients in Charleston, SC, we work with businesses across the U.S. All collaboration can be handled remotely via phone, email, and video conferencing.
Will my website include SEO?
Yes! Every SmartEdge website is built with SEO in mind. That means fast load times, mobile responsiveness, optimized meta data, and a structure that follows current best practices.
We also offer ongoing SEO optimization with our Website Maintenance Plans for clients who want to boost their rankings and stay competitive.
Do I need to be tech savvy to work with SmartEdge?
Not at all! Our clients range from tech enthusiasts to complete beginners. We handle all the technical complexity while keeping you informed with clear, jargon free communication.
You’ll have a custom, user friendly dashboard to manage your own content.
Your job is to know your business. Our job is to handle the tech.
Is domain hosting included?
Yes. Hosting is included with every website we launch, so you don’t have to worry about tech headaches.
Writing isn’t my thing! Do you offer copywriting services?
Yes! I’ll send a questionnaire to gather all the information regarding your business that you’d like incorporated on your website so we can create engaging, SEO optimized content for you.
What industries do you work with?
We work with businesses across all industries, from startups and service providers to creatives and brick and mortar shops. If you’re passionate about growing your business, we’re excited to help.
Do I need a Website Maintenance Plan?
Absolutely. Whether your website is large or small, ongoing Monthly Maintenance is essential to keep your Website running smoothly, securely, and up to date. Your website is often the first impression a customer has of your business so keeping it updated ensures you’re always putting your best foot forward.
How is SmartEdge different from other website maintenance providers?
We hear the horror stories about vanishing developers, chatbot runarounds, overpriced updates and more. At SmartEdge Marketing, we prioritize real communication with our clients with fast turnaround times and a reliable, ongoing partnership. You’re never left guessing.
What kind of technology do you use to support my website?
We stay on the cutting edge. Our team regularly evaluates our hosting, security software, and site optimization tools to ensure your site runs on the best possible infrastructure.
Do you offer one time projects?
Both. Choose à la carte (logo, website, etc. ) or subscribe to a Monthly Plan for ongoing strategy, content, and optimization.
How do I get started?
Simple! Book a complimentary Discovery Call, email Aimee directly at Aimee.Tyler@SmartEdgeDM.com , or please feel free to give us a call or text to (843) 608-022. I will email you a brief questionnaire to be filled out prior to our Discovery Call to learn more about your business. Then we’ll discuss goals, budget, timeline, and recommended services. After the call, you’ll receive a clear proposal with scope, deliverables, pricing, and next steps.
Still have questions?
Contact Aimee directly via email at Aimee.Tyler@SmartEdgeDM.com or during business hours, please feel free to call/text our office at (843) 608-0221
Business Hours are Mon-Sat 8AM-6PM