Terms of Service

Effective Date: January 1, 2026  ·  Last Updated: April 2026

These Terms of Service ("Terms") govern your use of the SmartEdge Marketing website located at smartedgedm.com and any services provided by SmartEdge Marketing LLC ("SmartEdge," "we," "us" or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

---

1. Services

SmartEdge Marketing provides branding, web design and development, SEO and website maintenance services. The specific scope, deliverables, timeline, and pricing for any client engagement are outlined in a separate project agreement or proposal provided to you prior to work beginning. These Terms apply in addition to any such agreement.

2. Client Responsibilities

To ensure a smooth project, you agree to:

• Provide accurate, complete and timely information, content and feedback as requested.
• Designate a single point of contact authorized to make decisions on your behalf.
• Review and respond to deliverables within the timeframes specified in your project agreement.
• Ensure that any materials you provide (logos, images, copy, etc.) do not infringe on third-party intellectual property rights.

Delays caused by late feedback or missing materials may affect your project timeline and are not the responsibility of SmartEdge Marketing.

3. Payment Terms

Payment schedules are outlined in your individual project agreement. General terms include:

• A deposit is required before work begins. No work will commence until the deposit is received.
• Remaining balances are due as specified in the project agreement.
• Invoices not paid within 14 days of the due date may incur a late fee of 1.5% per month on the outstanding balance.
• SmartEdge reserves the right to pause or withhold delivery of work until outstanding balances are paid.

4. Revisions & Scope Changes

Each project includes a defined number of revision rounds as specified in your agreement. Requests that fall outside the agreed scope, including significant content changes, added features or redesign requests, will be quoted separately and require written approval before work begins.

5. Intellectual Property

Upon receipt of full payment, SmartEdge transfers ownership of the final deliverables to the client. This includes custom design files and website code created specifically for your project. SmartEdge retains the right to:

• Display completed work in our portfolio and marketing materials.
• Retain ownership of any proprietary tools, frameworks, templates or processes used in the creation of deliverables.

Stock images, fonts, and third-party assets remain subject to their respective licenses and are not transferred to the client.

6. Confidentiality

We treat all client information with discretion. SmartEdge will not disclose your confidential business information to third parties without your consent, except as required by law. Likewise, you agree to keep any proprietary SmartEdge processes or pricing confidential.

7. Website Use

By using our website, you agree not to:

• Use the site for any unlawful purpose or in violation of any applicable regulations.
• Attempt to gain unauthorized access to any part of the site or its underlying systems.
• Reproduce, duplicate, or exploit any portion of the site without our express written permission.

We reserve the right to modify or discontinue the website at any time without notice.

8. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied. While we strive to deliver exceptional quality, SmartEdge does not guarantee specific business outcomes such as sales increases, search engine rankings, or conversion rates. Results vary based on many factors outside our control.

9. Limitation of Liability

To the fullest extent permitted by law, SmartEdge Marketing LLC shall not be liable for any indirect, incidental, special or consequential damages arising from your use of our services or website, even if advised of the possibility of such damages. Our total liability for any claim related to a project shall not exceed the total fees paid by you for that specific project.

10. Termination

Either party may terminate a project engagement with written notice. In the event of termination:

• You are responsible for payment of all work completed up to the termination date.
• SmartEdge will deliver all completed work product upon receipt of final payment for work performed.
• Deposits are non-refundable once work has commenced.

11. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to its conflict of law provisions. Any disputes arising from these Terms or your engagement with SmartEdge shall be resolved in the courts of Charleston County, South Carolina.

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. Continued use of our website or services after any changes constitutes your acceptance of the updated Terms.

13. Contact Us

If you have any questions about these Terms, please contact us:

• Email: Hello@SmartEdgeDM.com
• Phone: (843) 608-0221
• Location: Charleston, SC 29407